Online Fraud and Scams


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It's so easy to become a victim. It can happen fast. Before you know it, you've clicked "send" or put your money in the mail and you're out hundreds or even thousands of dollars.


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Best Buy — Horrible Service

We purchased over $6,000 in appliances from this Best Buy and scheduled them to be delivered the soonest day they could, which was 5 days later. My boyfriend missed work that day to wait for them, and on the day they were supposed to deliver, they called and told us that we had not yet scheduled our appliances to be delivered… they said the soonest they could deliver was in two more days, when we were leaving for vacation. We told them the latest it could be delivered was 10 am because we had to leave to the airport at 11:30 am. They showed up at 11:30 am! which made us leave late to the airport. They couldn’t finish installing our appliances, so we rescheduled for the soonest date, 3 days later. We had someone be there, and Best Buy said they couldn’t finish because our gas was not set up… we have been using the gas… we called the gas company to confirm, and our gas was fine. We called Best Buy again several times to have our appliances finish getting installed and were on hold 3 times for over 30 minutes each time. A few days later, we were able to reschedule. A person came out and said our gas line was messed up because it stopped flowing after a few seconds of being open. We called our plumber, who came and said that it was because of the check valve that Best Buy installed… the gas works fine. We scheduled Best Buy to come back and finish the installation. When the person showed up, he said they needed more people to take the washer up the stairs. He said he would call us back to reschedule. He never did. We cannot get through to anyone again. It’s been 3 weeks. The appliances are still not installed, and we have already been billed. HORRIBLE service.

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