Upright Law Firm — I just want my money back

I paid the retainer fee of 425.00 and the lawyer said he couldn’t take my bankcurtpy so I ask for a refund back in January and they approved my refund but I haven’t received it yet its been passed 30 business days it even been passed 45 business days I have been calling a lot and yet nothing still. I feel like this is unprofessional and I just want my money back,

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