PayPal.com — I will never trust them again

PayPal claims to protect both buyers and sellers but they do squat, they only act in their own interest. I had a buyer scam me by claiming the item never arrived, and even though I provided all of the documentation they request (proof of shipping, tracking number), PayPal sided with the buyer and I lost out on almost $300. I repealed the decision, citing the actual policies showing that I’d fulfilled the requirements of the buyer, and they just ignored it. I simply don’t understand how one person claiming they never got an item is considered more valid than a mountain of proof. It seems they pick and choose when they want to follow their own policies. As far as I’m concerned, they stole that money from me. I will never trust them again and will be closing my account, and telling everyone I know to do the same.

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