— Took Payment Never did job

This company has technicians here in St. Louis and that is who came to my home. On 12/06/2016, a gentleman from company came out to see what was wrong with the garage door. It would not open but maybe two inches. It was a cold day and what happens is when it is cold the door will only go up so far. When the man came out he said I needed new parts and several things were wrong. I was not going to go for that because I knew those things were not wrong. He got up on a ladder and started fumbling around. He did not know what he was doing and made matters worse. I asked him to stop and he then left. Someone told me they work on commission so I could tell he wanted a big deal telling me everything was wrong with my garage door. I told him I would just call the company and tell them they needed to send someone out. I called the company and the person I spoke with hung up on me. I called back and they scheduled an appointment for the next day however nobody ever came out. I called around 5:00 pm and told them not to send anybody out because they had all day to do this. I had a different company come out and they informed me that I did not need anything of the things the other company tried to sell me. This company charged my credit card $299.99 when no service was provided.

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