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Old 12-02-2009, 09:28 PM
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Join Date: Dec 2009
Posts: 1
Angry Sleepy's Mattress Scam and Liars

My Wife and I decided to replace our existing queen mattress set, so we made a decision based on an advertisement in a sales flyer from Sleepy’s Mattress. We went to visit the Sleepy’s located at 101 Baltimore Pike Springfield, PA and took a look at and tried out the advertised mattress that we had planned to purchase from the sales flyer. After trying a few of the advertised specials, we decided that they were not the comfort level we were seeking, so we to purchase a more expensive set which cost about $300.00 more that the advertised specials which were not pillow top, the set we decided on was a pillow top. The entire set came to around $700.00 plus delivery. Sleepy’s did deliver the matters the next day. About 30 to 45 days later after sleeping on our new pillow top mattress we noticed a concave on the pillow top mattress for each of our sleeping positions, there was a hump between us where we both sleep, when we retired for the night we both rolled into the crevice of the pillow top mattress. I and my wife’s weight are about 160 pounds each. Well this was not good, not to mention the sagging for support that our bodies so desperately needed for a good night’s sleep. We contacted Bri our sales rep at the above location and told her about our concern. Bri informed us to call the Sleepy’s warranty center to inform the about the problem. We called and got an appointment for about three weeks later for someone to come out and take a look at the mattress. The hired contractor came out to our home and did all the preliminary inspection of the mattress, he had his laptop computer and tape measure digital camera, etc. did his report and left. The conclusion was that the mattress was indeed defective and we were sent back to the original place of purchase to resolve the matter. Upon arriving at Sleepy’s showroom of the original purchase, we were greeted by Bri, our original sale rep. In so many words we were told that (to sleep well buy the better mattress). Ok here we go off to the machine where we both one at a time are requested to lay down on this (computerized mattress) to determine each of our stress point associated with our individual body structure, after that an (digital analysis) recommends a mattress type that will be suitable for us. We were shown some more (expensive mattress) that would resolve our situation. After all the ring a ma roe we decided on a model called the PN CAMARA PL QUEEN MAT to the tune of $1132.31, Along with 2 PERFECT NIGHT 30X80 BOX at the price of $233.85 each. Total cost for this purchase with delivery and tax: $1775.99. Minus the approval of return for defective product of previous purchase that we paid more than $700.00 + for $353.85 (wow my defective return lost more than half its value in less than 45 days after purchase which had a 15 year warrenty?) Total for this purchase; $1422.14 of which we were encouraged to finance, after a brief credit check. Well our credit is good so GE Money Bank took our application which was done by Bri (Sleepy’s Associate). Not only did we get the finance for the purchase, we also got a GE Credit card with a $6,000.00 line of credit. Not what I wanted. My Wife and I had already made arrangements to pay off the $1422.14 in less than 60 days which we did. The new mattress and box springs were delivered 9/25/2006; After about two week (the standard recommended rotation schedule per “warranty” instructions) we did as per instructed per supplied information. Upon the scheduled “warranty rotation” we noticed that when we did, there was a deep indent at the “now top of the mattress” which would be the head, that had no support, as if it were missing some springs or padding. There was a concave across the width of the mattress that sank in to touch about 2.5 to 3 inches. Because it is a one side mattress I am unable to rotate it when it needs to be, if I do it is very uncomfortable because my head sinks into where there is no support or padding causing me neck pain. My wife and I not wanting to be a complainer tried to live with the defect, but it just caused more and more stress and restless nights and was no longer tolerable. We decided to contact the Sleepy’s warranty center on 2/4/08 to inform them of the defect. Sleepy’s sent out another hired contractor on 2/25/08 to come out to look at the new mattress, after going thru all of the motions listed above he left, some days later I received a email of his inspection, his report was that the frame was not the right one for the set and there for Sleepy’s claims that my warranty is void because of that. Well the mattress has had the defect from the time of delivery, the frame we have is a frame with a center support as recommended on the flyer “Caring For Your Mattress” if it were not, the bed would not stand because it has a split box spring. I called the Sleepy’s warranty center again on 12/1/2009 and spoke with a operator named Sue ID # SZO, Sue asked me for my phone number and for me to verify my address which I did, she returned to the phone and told me that my warranty was Void because of their hired contract inspector’s report. I tried to explain to her again that the problem was not with the frame and there is a defect in the mattress, well Sue was not going to listen to me and said I voided my warranty “case closed” and proceeded to hang up, I tried to explain the problem again and ask for another inspection but that was the end of the conversation without a good bye. Know that Sleepy’s does not to want to admit that their $1422.14 mattress has a defect and is using the “Voided Warranty” approach to get out of making good on our purchase. Now my Wife and I are out of $1500.00 and no way to replace the defective mattress from Sleepy’s along with many more painful restless nights. I hope someone higher up in the company will take a second look and see that their mattress is indeed defective.

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Old 07-21-2010, 03:19 AM
Junior Member
 
Join Date: Jul 2010
Posts: 1
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Be advised that Sleepy's warranty department tends to make up their own rules. Notice that nothing is really spelled out in any of their literature. If there's a tiny spot on your mattress, they can say that the warranty if invalid. What a spot has to do with anything is beyond me, because the defective mattress is supposed to be destroyed and not resold by law.

Also, they have their "inspectors" for your mattress. They will NEVER tell you in advance what is a defective mattress. They will measure and take pictures and either approve or deny a claim. My claim was denied because of 1/8". If I had known that, I would have sat on the bed before they "measured". Believe me, it would have sunk more than 1/8". They have it down to a science - I really feel their warranties are worthless as they control the inspectors and what THEY feel is defective, not you.

Plus they feel that they "have you". They are now a very big company that's much more interested in selling merchandise rather than servicing defective product. Go to four different stores and ask the same questions. You'll get four different answers.


Last edited by divemaster; 07-21-2010 at 03:22 AM.
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Old 07-23-2010, 02:55 AM
Banned
 
Join Date: Apr 2010
Posts: 24
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Mary Prantil's Book & Case # from NYC

Department Of Corrections - Prantil Mary IS

Verified Criminal Convicted for Deception

FRAUD, Grand LARCENY, EXTORTION OF

INNOCENT BUSINESS OWNERS

HERE FIND MARY PRANTIL'S CRIMINAL BOOK AND CASE NUMBER LOOK UP ANYONE CAN PULL IT UP BY FOLLOWING THESE SIMPLE INSTRUCTIONS:

Look up Mary Prantil's criminal records, that are found on all "fradulent" blogs on Mary Prantil because there is nothing fraudelent about them.

Prantil is addicted to lies. Let's continue to expose her to the public so innocent people and reputable businesses can avoid her stupid crazy ass, lol.

Mary Prantil does not know being bald from someone that is obviously a natural beauty like she is not.

In fact, Mary Prantil does not know her ass from a hole in the ground, LOL as anyone reading her garbage can plainly see.

Have your eyes checked, Mary. Jan Windglows does not own one single wig, but you are such a crack head you no doubt lost all your hair from being the addict you are and only can imagine how wonderful it is to have hair as beautiful as Jan's.

So not only do you need your eyes checked, Mary but you need to again get your facts straight.

Oh, did I say FACTS? This is something Mary Prantil knows nothing about because she is too busy telling lie after lie and cares nothing about what real truth really means. She has no honor or goodness or truth in her whatsoever.

Now back to the business at hand- look up Prantil's criminal records, on the NYC Department Of Corrections web site so you the public can see what a real piece of crap Mary Prantil really is.

Hey Prantil if Jan and James are "verified" criminals then provide truth and documentation to back up your statements. Oh what is that? More lies? I guess, as usual, Mary has a mouth full of garbage and no proof for any of her statements, what else is new, LOL.

Go to the following link which is the NYC jail inmate lookup:

NYC: Department of Correction | Inmate Look-up Service

After the page has been pulled up, you will see the place where to enter Mary Prantil's Booking and Case Number, which is 3471001054- simply enter that number in the white box, as shown below.

As you will see, the NYC Department Of Corrections has all her criminal information and charges posted. As we have said numerous times in the past, we have proof of what we have been warning the public about this criminal Mary Prantil all along, so see for yourself- go to the link, enter her book and case number, the information is current and is all there for anyone because it is PUBLIC RECORD. The facts, simply put.

Enter
NYSID or Book & Case Number: ( enter 3471001054 )

You will then find, on the NYC Department of Corrections Inmate Lookup, Mary Prantil's criminal records, including her Felony Stalking charge.

May Mary Prantil rot in Hell, if the Devil will even let her in, LOL. Good riddance, freak Prantil LOL the joke is on U

LOOK PRANTIL TAX EVASION CHARGES AND REPORTS AGAINST YOU TAX WARRANTS REPORTED TO THE NEW YORK STATE AND FEDERAL TAX BOARDS YOU SHOULD LEARN YOUR LESSON AND LET INNOCENT PEOPLE ALONE AND MIND YOUR OWN DAMN BUSINESS!!!!!!!!!!!!!!!

TAX HOME | e-Services Help | Privacy | Security | Disclaimer | Contact Us

Office of Tax Enforcement - File an Information Referral to report suspected tax evasion and fraud

Check to see if you meet our minimum browser requirements for this service.

*Required fields

Information Referral:
This information referral concerns a(n)* Individual Business/Tax Preparer/Practioner

Description of Information Referral*
Please include a detailed description of the alleged violation activity.
https://www.integrascan.com/search_results.php?type

County in which warrant is filed of Taxpayer Searched:

MARY PRANTIL QUEENS

Warrant ID# : E-029211902-W001-3

Name of Taxpayer as appears on warrant

Address of Taxpayer as appears on warrant

MARY PRANTIL 32-85 33 ST C2

ASTORIA, NY 11106

Date Warrant docketed by county clerk County where Warrant is docketed Tax Liability amount as appears on Warrant Date notice of tax warrant, amendment, vacation or satisfaction was filed by the Department of Taxation and Finance with the Department of State.

Date Warrant satisfaction docketed by county clerk Date Warrant Vacate Notice docketed by county clerk Date Warrant amendment docketed by county clerk
June 10, 2008 QUEENS $106.21 June 20, 2008


Warrant ID# : E-029159448-W001-7

Name of Taxpayer as appears on warrant

Address of Taxpayer as appears on warrant

MARY PRANTIL 32-85 33 ST C2

ASTORIA, NY 11106

Date Warrant docketed by county clerk County where Warrant is docketed Tax Liability amount as appears on Warrant Date notice of tax warrant, amendment, vacation or satisfaction was filed by the Department of Taxation and Finance with the Department of State. Date Warrant satisfaction docketed by county clerk Date Warrant Vacate Notice docketed by county clerk Date Warrant amendment docketed by county clerk
February 14, 2008 QUEENS $4,072.14 February 14, 2008


* Filed with Department of State on or prior to implementation of electronic filing system, January 8, 2004. Dates for filings made prior to January 8, 2004 must be derived from paper filings and should be obtained from the Department of Taxation and Finance.

Taxpayer Name(s) Selected: City specified in warrant address record of Taxpayer Searched: County in which warrant is filed of Taxpayer Searched: MARY PRANTIL Not Applicable QUEENS




Subject Information:

Please enter as much information as you can regarding the primary person allegedly involved in the complaint.

First Name* Mary T.
Last Name* Prantil
Street Address 32-85 33rd Street
Apt # C-2
City* Astoria
State* New York, 11106
Cell Phone Number: 9172246605
Also Known As: Mary Prantil, Mary T. Prantil, Mary Theresa Prantil
Date of Birth January 27, 1965
Physical Description: Female, white, eyes green, hair blonde, 95 pounds
Any known partners, affiliates, etc.:

WE EMAILED IT, AND MAILED A FED EX HARD COPY TOO, SO PRANTIL YOU NEED TO STOP POSTING LIES ABOUT US AND LEAVE US ALONE ONCE AND FOR ALL BECAUSE YOU HAVE LOST THIS BATTLE SO GET OVER YOURSELF !!!!!! EVERYONE KNOWS ALL ABOUT YOU, WHO YOU ARE AND WHAT YOU HAVE DONE.

If you would prefer to mail this form, print it and mail it to:
NYS Department of Taxation and Finance
Report Suspected Tax Evasion/Fraud
Information Referral Unit
Income/Franchise Desk Audit
Albany NY 12227-0166

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