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Beware! When you sign up for a trial membership with the web site Search for audio files webwide — Music Crawler, or www.mp3fusion.net, (both appear to be owned by a company named Innovative Media Solution Ltd.) you may be in for a rough ride if you decide to cancel. According to the providers published terms and conditions, you may cancel your "lifetime membership" subscription and receive a full refund of the $69.95 purchase price within 27 days of the "conversion" from the 3 day trial period.
However, when you try to cancel, first you will find that there is no link to cancel, then, after you go through the billing providers links,you will find a dipute resolution form you must fill out. After that you will receive insolent messages and the company will stall, and then offer you a $40.00 refund only. They will tell you that you should have read the terms and conditions....I did......they apparently didn't ......If this happens to you, you must contact their online billing provider by telephone. That was how I was finally able to receive a full refund as stated by the terms and conditions That providers name is Plimus Sales, Inc. and you must go to their website to find the customer service telephone number. |
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I too found the tool not to work. I was able to successfully download 3 songs on the first day and one of which was a random one - I entered a song by Christina Perry and it downloaded this odd one by Christina Aguila. Anyway I wasn't able to download after that and then I came across all the warnings posted on various sites so I quickly cancelled my trial. upon requesting that the site reimburse me for the songs I was unable to download due to "crappy" tool, they then had the audacity/nerve to charge me for another trial period which I was not aware of - unaware of the charge and of the opportunity (if it existed) to then download the next 3 days. The responses from them were quick which was good but they were rude/arrogant and really did not want to understand what I was trying to tell them. I demanded they reverse the 2nd charge to which they conveniently ignored or arrogantly disregarded - this was INFURIATING. This did happen a few months ago and for $10 all up I wasn't going to pursue it but it is so WRONG that they continue to get away with unscrupulous behaviour and charging unsuspecting people. I would NEVER deal with them again and will STRONGLY URGE others not to either.
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| www.mp3fusion.net, www.music-crawler.com |
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