report scam here

Go Back   scams > Complaints Board RSS Feed

Complaints Board RSS Feed Latest Complaints from complaintsboard.com

If you think this information is untrue or false report, please contact me by email, i will remove it immediately. Email: scamfound@gmail.com
Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 01-06-2010, 03:10 AM
RSS Feed
 
Join Date: Dec 2009
Posts: 199,973
Default vibrant smile - fraudelant charges/unauthorized

dazzle smile/vibrant smile/world fit/white teeth/access clean/ulit fresh/pristine health/vibrant beauty/beauty club/elite pack/smile brite all the same company unauthorized charges different phone #'s...

More...

__________________
This information is taken from Complaintsboard.com. If you think this information is untrue or false report, please contact me by email, i will remove it immediately.
Email:
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Reply With Quote
  #2 (permalink)  
Old 01-06-2010, 08:29 PM
Junior Member
 
Join Date: Jan 2010
Posts: 9
Default

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.* Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at DazzleSmile and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

Reply With Quote
  #3 (permalink)  
Old 02-06-2010, 06:43 PM
Junior Member
 
Join Date: Feb 2010
Posts: 14
Default

Hey Alice/Christine/Cynthia, I believe this is a scam and I am not sure why you post reply here but not post directly to the review board (complainsboard.com).

I believe it's a scam because me myself and a number of people I know experienced these:
- terms for signing up for a full year membership after 14days trial was well hidden in the fine print;
- when I called before 14 days trial for refund the lady who answered the phone said they have right to change any of the pre-agreement(which essentially means they could shorten the trial period to immedicate activate the full membership);
- the lady also refuse to refund any of the money no matter any way I ask, customer service is certainly not top one priority there, charing customer for what they haven't signup for is;
- for my case, my trial don't even arrive until more than a month later, which literally make me no time to test the trial (as trial period is well expired after I received the product);

But since you sounds reasonable and if you really believe customer service is your top one priority, could you give us your direct phone contact so we could contact you to expedite the refund process?
________
LAMBO WIKI


Last edited by Tony V; 03-22-2011 at 05:32 PM.
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
health smile - charges not authorized Complaintsboard.com Complaints Board RSS Feed 1 01-30-2010 07:34 AM
celebrity smile - unauthorized charged Complaintsboard.com Complaints Board RSS Feed 1 01-17-2010 04:56 PM
Smile bright/Dazzle White - unauthorized charges Complaintsboard.com Complaints Board RSS Feed 1 01-04-2010 09:13 PM
Premium White/Smile Bright - "unauthorized charges" Complaintsboard.com Complaints Board RSS Feed 1 01-02-2010 09:58 PM
Smile Bright/Dazzle Smile - Unauthorized use of Credit Card Complaintsboard.com Complaints Board RSS Feed 1 12-29-2009 08:57 PM


All times are GMT. The time now is 07:58 PM.


Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.