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Old 12-18-2009, 03:20 PM
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Join Date: Dec 2009
Posts: 200,010
Default Purelift Creme - charged credit card without authisation when account was cancelled

Pure lift trial i tried was good until my credit card got charged.Without my authorization so i rang head office and they said they'll cancell the order and give me my money back. I have never seen the money or...

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Old 12-28-2009, 12:20 AM
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Join Date: Dec 2009
Posts: 77
Default Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.* Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on

the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens

up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not

aware of our terms and conditions in our site.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call

us at 888-676-4122 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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