they sent me an iphone that didn't work with 5 chargers none of which worked it was about 100$ and i just got ripped off they said they would give me a refund i sent the phone back never got...

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Dear Customers,

We want to apologize for whatever inconvenience you have experienced while shopping with us. We are continuously working on improving our products and service, so we very much value your feedback.

We would also like to invite all customers with pending issues to please post your order number in your comments, this way we can investigate your case and contact you directly.

Otherwise, you can always contact our Customer Service team. They will do their best to offer the most suitable solution to your problem. You simply need to log into your LightInTheBox.com account and submit a ticket.

Please follow this link to read more about how to contact Customer Service: Wholesale - China wholesale - Professional Chinese wholesaler - Dropship from China

Our Customer Service team will promptly reply to your inquiry, and should you need more help, you can submit a reply to Customer Service under their answer to the ticket in question. Thank you for your patience.

Regards,

LightInTheBox