I am working for the company they are trying to degrade with.let me inform you guys that when you are placing your order before you submitted your order, you will see the order summary and if you are READING the OFFER DETAILS beside it, you will found out that there is a membership involve and if you are checking your e-mail it's either in SPAM or in your in box you will find out that you have joined a membership.sometimes let us not blame it to the company, blame ourselves as well because we are not FULLY AWARE of what we are doing...and to those people who called in our customer service department you cannot blame our representatives because mostly of our customer shows disrespectful and sometimes shouting at the customer service representatives.let us think that we are not the one who put you on that situation.you yourself is the one who's responsible enough of what you are doing.next time BE AWARE of what you are doing and READ every details on the website that you are subscribing for...anyways i hope that it clears your mind and clarify all of your thoughts.thank you so much for reading and enjoy using again our websites.thanks once more!!!