(complaint no. 4066996 Date 26/01/20010).
(complaint no. 4144769 Date 15/02/2010)
(MW Model no.20PG2S)

Very poor after sales Service. There was some problem in one ‘touch pad key’ of IFB Microwave (though ideally it should not happen in IFB MW). I complained one month back (complaint no. 4066996 Date 26/01/20010). Then followed two three times on phone then only a technician came. Initially I was told it’s a small problem and would be repaired by the technician at the site. Technician came and told a part is required which will cost 2000/- (I bought MW in 5000/-). Later when I said its expensive and I need bill he said it will cost 700 – 800/- and he will get it in five days. Then no information either from technician or IFB for a month.

Then again I complained five days back (complaint no. 4144769 Date 15/02/2010) but still no response from anyone. I will wait for few more days….