We need to do something and warn others. Police shutdown Desi Movers and its 18 aliases on Thursday, May 20, 2010. I'm trying to find out if City Hawks is part of this, or if separate, follows the same company principles. Check out: Police shut down moving company, arrest owners - thestar.com

Recapping my experience:
I was told there were no additional fees besides 1-hr travel on top of the hourly wage ($40/hr for two movers and a truck) when receiving a quote over the phone from George. They arrived 1.5 hrs late, asked that I sign a contract listing extra fees and that I pay $400 upfront (for 9hrs and 1 hr travel time). They removed some items from the contract (2hr travel and changed it to 1hr, $1/step/person, $30 for every extra pick up and drop off point) because I was told no extra fees over the phone. I signed at the bottom of page 1, not knowing that the terms and conditions continued onto page 2 on the back. Very sneaky.

At the loading/unloading locations (I had 4 locations in total - 3 drop off points) I was demanded more money or they wouldn't move my stuff.
Extra charges on the bills included: $40 for extra drop off even though he said he wouldn't charge me, 15% tax, $0.60/km for fuel surcharge when the contract says $0.35/km, charged for a $60 parking ticket, additional hours that they anticipate they will be working, wrapping fee $20, heavy items $120, etc.

When googling Cityhawk, many people say all these companies are the same: Pardesi Movers, Logan Moving and Storage, GTA Storage, CMS, East Coast Moving Inc. Online I find common complaints are the same with these companies - holding furniture hostage, paying exhorbitant "extra" fees, etc.

My husband had to drive to the bank machine to take out more cash so they would drop off our things to the last location, this included paying for their $60 parking ticket and an extra 2 hrs service.

Whenever I see a City Hawks ad on Kijiji I report their ad as a scam. If City Hawks is part of this Desi Movers round up, how is it that they are still operating?? My next step is to call City Hawks again to complain (their website quotes 100% guarantee), and if that doesn't work then file a complaint with BBB.